Online Counseling outcomes as good or better than face-to-face counseling
Here is a brief article on some outcome studies regarding online counseling.
https://www.socialworkhelper.com/2015/08/25/whats-deal-online-therapy/
Video Counseling as Effective as Face-to-Face
According to this study of depressed seniors, the difference in effectiveness between video counseling and face-to-face counseling was statistically insignificant and much less expensive.